Last updated: 8 July 2026
SriGo Tours (“SriGo Tours”, “we”, “us”, “our”) operates founder-led, small-group tours departing from Coimbatore. This policy explains what personal data we collect when you enquire about or book a trip with us, how we use it, and the choices you have.
Who we are
Our website address is: https://www.srigo.in. SriGo Tours is a tour operator based in Coimbatore, Tamil Nadu, India. [COMPANY LEGAL NAME / GST NUMBER / REGISTERED ADDRESS TO BE ADDED HERE].
Information we collect
When you enquire about a tour, request a quote, or book a departure with us — via this website, WhatsApp, phone, or email — we may collect:
- Name, phone number, email address, and WhatsApp number
- Travel preferences — destination, dates, group size, budget
- Booking and payment details for confirmed trips
- Passport, visa, and identity documents where required for international travel bookings
- Emergency contact details for travellers on a confirmed departure
- Any other details you choose to share with us to help plan your trip
How we use your information
We use the information you share to:
- Respond to your enquiry and send you tour quotes and itineraries
- Process bookings, payments, and travel documentation with our hotel, transport, and visa partners
- Send booking confirmations, departure updates, and trip reminders via WhatsApp, email, or phone
- Improve our tours and communicate relevant offers, where you have not opted out
- Meet legal and regulatory requirements connected to travel bookings
We do not sell your personal data to third parties.
WhatsApp communication
Most of our customer communication — enquiries, quotes, booking confirmations, and trip updates — happens over WhatsApp. When you message us on WhatsApp or click a “Message on WhatsApp” link on this site, your number and the content of that conversation are handled per WhatsApp’s own privacy policy in addition to this one. We use WhatsApp only to communicate about your trip and do not use it for unrelated marketing without your consent.
Who we share your data with
To deliver a confirmed trip, we share the minimum necessary details with:
- Hotels, resorts, and homestays on your itinerary
- Transport providers, drivers, and local guides
- Airlines and visa-processing partners, where your trip requires flights or a visa
- Payment gateway providers, to process your booking payment securely
We require these partners to use your data only for delivering your trip.
Data retention
We retain booking and traveller information for as long as needed to deliver your trip, handle any post-trip queries, and meet tax and legal record-keeping requirements. Enquiry data from trips that were never booked is retained only as long as reasonably useful for following up, and deleted on request.
Cookies
This website uses cookies to remember your preferences (such as saved wishlists) and to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings; some features of the site may not work as expected if you do.
Your rights
You can ask us at any time to:
- Tell you what personal data we hold about you
- Correct inaccurate information
- Delete your data, where we are not legally required to keep it (e.g. completed booking records)
- Stop using your data for marketing communication
To exercise any of these rights, message us on WhatsApp or email hello@srigo.in.
Data security
We take reasonable technical and organisational measures to protect your personal data, including secure payment processing and restricted access to booking records. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision.
Contact us
Questions about this policy or your data? Reach us at hello@srigo.in or WhatsApp +91 89946 98217.